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Feedback & Complaints

IceWater Marine Training is affiliated with the registered training organisation (RTO) Maritime Safety Training NSW.

The NSW FITC Complaints and Appeals policy is available in our affiliate RTO's Student Handbook:

  • Page 20 refers to our complaints policy;
  • Page 37 contains our Complaints and Appeals form.
Student Handbook

Contacting Transport for NSW, Maritime is another way of making a complaint.